Terms and Conditions

Last Updated: February 2026

Introduction

Welcome to Memorium. These Terms and Conditions govern your use of our website and services. By accessing or using Memorium, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our service.

Definitions

  • 'Service' refers to the Memorium platform, including the website and all related services.
  • 'User', 'you', or 'your' refers to the person accessing or using the Service.
  • 'Content' refers to text, images, photographs, videos, and other materials uploaded to the Service.
  • 'Memorial' refers to a digital tribute page created on our platform.
  • 'We', 'us', or 'our' refers to Memorium and its operators.

Use of Service

By using our Service, you agree to:

  • Be at least 18 years of age or have parental/guardian consent.
  • Provide accurate and complete information when creating an account.
  • Maintain the security of your account credentials.
  • Use the Service only for lawful purposes and in accordance with these Terms.
  • Respect the memories and dignity of deceased individuals.
  • Not use the Service for any illegal, harmful, or inappropriate purposes.

User Content and Responsibilities

You retain all rights to the content you upload to Memorium. However, by uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, and distribute your content solely for the purpose of providing and improving our Service.

You are solely responsible for the content you upload and must ensure:

  • You have the legal right to upload and share the content.
  • The content is appropriate and respectful.
  • The content does not violate any laws or third-party rights.
  • Information about deceased individuals is accurate and authorized.

Prohibited Content and Activities

You must not upload or engage in:

  • Illegal, fraudulent, or unauthorized content or activities.
  • Content that is offensive, defamatory, or discriminatory.
  • Content that could harm minors or vulnerable individuals.
  • Violations of privacy or unauthorized use of personal information.
  • Spam, malware, or any malicious code.
  • Any activity that interferes with or disrupts the Service.

Memorial Creation and Management

  • You may create memorials for deceased individuals with proper authorization from family members or legal representatives.
  • You can edit and manage your memorials at any time through your account.
  • We reserve the right to remove any memorial that violates these Terms.
  • In case of disputes regarding memorial ownership or content, we may require proof of authorization.

Payment and Subscriptions

  • Certain features of our Service may require payment. All prices are displayed in Euro (€) unless otherwise stated.
  • By purchasing a service, you agree to pay all applicable fees and charges.
  • Refunds are subject to our Refund Policy. Digital services may not be refundable once delivered.
  • We reserve the right to modify our pricing at any time with reasonable notice.

Intellectual Property

All content, features, and functionality of the Service (excluding user-uploaded content) are owned by Memorium and are protected by international copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes.

You may not reproduce, distribute, modify, or create derivative works of our Service without explicit permission.

Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy. We are committed to protecting your personal data in accordance with applicable data protection laws, including GDPR. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Termination

  • You may terminate your account at any time by contacting us or using the account deletion feature.
  • We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities harmful to the Service or other users.
  • Upon termination, your right to use the Service will immediately cease. Memorial content may be retained or deleted according to our policies.

Disclaimers and Warranties

  • The Service is provided 'as is' and 'as available' without warranties of any kind, either express or implied.
  • We do not guarantee that the Service will be uninterrupted, secure, or error-free.
  • We do not warrant the accuracy, completeness, or reliability of any content on the Service.

Limitation of Liability

To the maximum extent permitted by law, Memorium shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

Indemnification

You agree to indemnify and hold harmless Memorium, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting a notice on our website or sending an email notification. Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Italy.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: legal@memorium.it

Address: Memorium, Legal Department

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Memorium concerning your use of the Service.