Privacy Policy

Introduction

Welcome to Memorium. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: first name, last name, username or similar identifier.
• Contact Data: email address, telephone numbers, and billing address.
• Technical Data: internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: information about how you use our website, products and services.
• Memorial Data: information about deceased individuals, photographs, dates, locations, and other memorial content you provide.
• Financial Data: bank account and payment card details.

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our memorial service.
• To process your payments and manage your orders.
• To communicate with you about your memorials and account.
• To improve our website and services.
• To comply with legal obligations.
• To send you marketing communications (with your consent).

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Memorial content is retained indefinitely unless you request deletion.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Right to access your personal data.
• Right to request correction of your personal data.
• Right to request erasure of your personal data.
• Right to object to processing of your personal data.
• Right to request restriction of processing your personal data.
• Right to request transfer of your personal data.
• Right to withdraw consent.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Statement.

Third-Party Services

We may share your personal data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the 'Last Updated' date at the top of this policy.